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DEUBLIN Company offers a factory repair service for the rebuilding of DEUBLIN unions.
Factory repaired unions are warranteed to be free from defects in material and workmanship
for one year from the date of shipment. Refer to the back page of the DEUBLIN catalog
for full description.
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A Return Goods Authorization number is required prior to returning unions to DEUBLIN
for repair service. This number will be issued upon submission of the RGA Form.
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Customer Service will contact the customer with repair cost and approximate lead
time before proceeding with the repair. The customer has up to three weeks to authorize
the repair after receipt of quote.
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| 1. | REPAIRABLE UNION - The cost is approximately 70% of the price of a new union. |
| 2. | BEYOND REPAIR - The union cannot be repaired with any reusable
parts. Customer Service will notify the customer and ask for approval to return
as is or scrap at DEUBLIN Company and will quote the price for a new union. |
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All unions are disassembled for repair service, if the customer determines not to
repair the union, it will be handled same as Beyond Repair (see #2).
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For a period of one year (two years on 57 Series) from the date of shipment, DEUBLIN
warrants that the products sold by it are free from defects in material and workmanship.
The liability of DEUBLIN is expressly limited to the replacement or rebuilding of
any article, or part thereof, proved defective, when returned to the DEUBLIN Company,
transportation prepaid within a reasonable time after the termination of the 365
day warranty period.
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This warranty is void if the product is dismantled, modified, altered, or damaged
from improper maintenance, side-loading, excessive temperature, abrasive or chemical
action, or other abuse.
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No representative, agent or employee of DEUBLIN has any authority to modify the
terms of this warranty. DEUBLIN will not be responsible for any consequential or
resulting damage, which may be claimed to have occurred through the sale or use
of such products, or parts thereof, which might be defective.
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There are no warranties, which extend beyond the description contained under this
heading, express or implied, including warranties of fitness for a particular purpose.
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A Return Goods Authorization Number is required prior to returning unions to DEUBLIN
for warranty evaluation. This number will be issued upon completion of the RGA Form. The RGA Number
must be clearly marked on the outside of each box. Shipments received wihtout an RGA number will be
held in a containment area. After 90 days, if no RGA form is submitted, the shipment will be scrapped.
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